{"id":14,"date":"2022-12-16T11:32:46","date_gmt":"2022-12-16T09:32:46","guid":{"rendered":"https:\/\/artisticexpressions.ro\/?page_id=14"},"modified":"2022-12-16T11:54:42","modified_gmt":"2022-12-16T09:54:42","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/artisticexpressions.ro\/index.php\/refund_returns\/","title":{"rendered":"Politic\u0103 de ramburs\u0103ri \u0219i return\u0103ri"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14\" class=\"elementor elementor-14\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-75357c98 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"75357c98\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2020026\" data-id=\"2020026\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-17931487 elementor-widget elementor-widget-text-editor\" data-id=\"17931487\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Condi\u021bii generale pentru returul produselor:<\/strong><\/p><ol><li>Produsele trebuie returnate \u00een maxim 14 zile de la data la care au fost recep\u021bionate.<\/li><li>Produsele returnate trebuie sa fie \u00een aceea\u0219i stare in care au fost primite.<\/li><li>Nu se accepta pentru returnare produsele care prezint\u0103 modific\u0103ri fizice, urme de folosire excesiva, produse c\u0103rora le lipsesc componente etc.<\/li><li>Nu se accepta returnarea comenzilor aduse la comand\u0103 special pentru dumneavoastr\u0103.<\/li><li>\u00cen cazul achizi\u021bion\u0103rii mai multor produse identice, se accept\u0103 returul tuturor dac\u0103 numai unul a fost desigilat.<\/li><li>Odat\u0103 cu produsul se vor returna toate documentele \u00eenso\u021bitoare, asa cum au fost trimise.<\/li><\/ol><p><strong>Procedura de returnare:<\/strong><\/p><ol><li>\u00cen cazul \u00een care dori\u021bi s\u0103 returna\u021bi un produs, e necesar ca \u00een termen de 14 zile calendaristice de la data primirii lui s\u0103 ne informa\u021bi cu privire la aceast\u0103 decizie, folosind o declara\u021bie neechivoc\u0103, pe e-mail la artisticexpressions43@gmail.com.<\/li><li>\u00cen termen de 48 ore lucr\u0103toare de la transmiterea notific\u0103rii, ve\u021bi primi pe e-mail num\u0103r de \u00eenregistrare \u0219i detalii cu privire la solicitarea \u00eenaintata.<\/li><li>Va rugam sa ne expedia\u021bi produsul\/produsele la adresa Str. Rampei nr. 9A, Bistri\u021ba, f\u0103r\u0103 \u00eent\u00e2rzieri nejustificate \u0219i \u00een decurs de maxim 14 zile de la data la care ne-a\u021bi comunicat cererea de returnare.<\/li><li>Dup\u0103 constatarea conformit\u0103\u021bii produsului\/produselor returnat\/returnate, \u00een termen de cel mult 14 zile de la primire, vom returna contravaloarea produsului\/produselor comandate, \u00een contul dumneavoastr\u0103 bancar.<\/li><li>Costurile de retur sunt suportate de c\u0103tre artisticexpressions \u00een urm\u0103toarele situa\u021bii:<ul><li>Produsul nu este conform cu specifica\u021biile din oferta online.<\/li><li>Produsul nu este conform specifica\u021biilor men\u021bionate \u00een comanda cump\u0103r\u0103torului.<\/li><li>Produsul nu este func\u021bional \u00een primele 48 de ore de la recep\u021bie.<\/li><\/ul><\/li><li>Costurile de retur sunt suportate de cump\u0103r\u0103tor \u00een oricare alt\u0103 situa\u021bie dec\u00e2t cea de la pozi\u021bia 5.<\/li><li>In cazul \u00een care produsul este returnat \u00eentr-o stare \u00een care nu mai poate fi v\u00e2ndut ca nou, se va solicita o taxa pentru readucerea \u00een stadiul ini\u021bial (dac\u0103 este posibil) sau pentru a acoperi diferen\u021ba de pre\u021b rezultat\u0103 din v\u00e2nzarea produsului ca second-hand. La op\u021biunea clientului, putem reexpedia produsul, pe cheltuiala acestuia.<\/li><li>Rambursarea sumelor<ul><li>Rambursarea sumelor se va face \u00een cel mult 14 zile de la data primirii returului.<\/li><\/ul><\/li><\/ol><ol><li style=\"list-style-type: none;\">\u00a0<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Condi\u021bii generale pentru returul produselor: Produsele trebuie returnate \u00een maxim 14 zile de la data la care au fost recep\u021bionate. Produsele returnate trebuie sa fie \u00een aceea\u0219i stare in care au fost primite. Nu se accepta pentru returnare produsele care prezint\u0103 modific\u0103ri fizice, urme de folosire excesiva, produse c\u0103rora le lipsesc componente etc. Nu se [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/artisticexpressions.ro\/index.php\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/artisticexpressions.ro\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/artisticexpressions.ro\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/artisticexpressions.ro\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/artisticexpressions.ro\/index.php\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":9,"href":"https:\/\/artisticexpressions.ro\/index.php\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":384,"href":"https:\/\/artisticexpressions.ro\/index.php\/wp-json\/wp\/v2\/pages\/14\/revisions\/384"}],"wp:attachment":[{"href":"https:\/\/artisticexpressions.ro\/index.php\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}